Privacy Policy

At AmanheSer Retreat Centre (referred to as „we“, „us“, or „our“), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us, especially through forms related to dark retreat bookings and inquiries.

1. Who We Are

AmanheSer is a retreat center based in Brazil offering retreat experiences. Our website address is: www.darkretreatbrazil.com

For any questions about this policy or how we handle your data, you can contact us at:
📧 Email: connect@darkretreatbrazil.com

2. What Information We Collect

We may collect the following personal data when you interact with our site:

  • Name

  • Email address

  • Phone number (e.g. WhatsApp)

  • Country of residence

  • Preferred retreat dates and duration

  • Your message or inquiry details

  • Health-related information (if provided voluntarily as part of the pre-retreat consultation process)

We do not use automated profiling, and we do not collect data from third-party sources.

3. How We Use Your Information

We only use your data for the following purposes:

  • To respond to your inquiry or request

  • To provide you with information about our retreats

  • To schedule a free consultation or prepare your retreat booking

  • To improve the quality of our services

  • For administrative or legal purposes (e.g. in case of refund policies or participant agreements)

We do not send marketing emails unless you have explicitly opted in.

4. Legal Basis for Processing (GDPR)

For individuals in the EU or EEA, we process your personal data based on:

  • Your consent (e.g. when submitting a contact form)

  • Contractual necessity (e.g. to provide retreat-related services)

  • Legal obligation (e.g. invoicing, safety requirements)

5. Data Storage and Security

Your information is stored securely and access is limited to authorized personnel only. We use secure hosting providers and encryption where appropriate. Data is retained only for as long as necessary to fulfill the purposes listed above.

If you request deletion of your data, we will do so promptly unless we are legally required to retain it.

6. Sharing of Data

We do not share, sell, or rent your personal data to any third parties. Your information is used exclusively by AmanheSer Retreta Center for the purpose of communication and retreat facilitation.

7. Your Rights (Under GDPR)

You have the right to:

  • Access your data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority if you believe your data is misused

To exercise these rights, contact us at: connect@darkretreatbrazil.com

8. Cookies and Analytics

Our website may use cookies for basic functionality and to improve user experience. We do not use invasive tracking or third-party advertising cookies.

If we use basic analytics (such as Google Analytics), it is only to monitor website performance and page traffic — not for marketing or profiling purposes.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date noted above.

📩 Contact

If you have any questions about this Privacy Policy or your personal data, feel free to contact via our e-mail.

Effective Date: July, 2025